How do I pay my rent?

You can pay your rent quickly and securely through our Online Resident Portal. Payments can be made via E-check (free) or by debit/credit card (fee applies). You can also schedule automatic payments and receive reminders.

How do I submit a maintenance request?

We have a stringent screening process to ensure that your property will be filled with reliable, responsible tenants.

What happens if I need to move before my lease ends?

Your property is a significant investment. We prioritize it's longevity - we'll make sure maintenance requests are seen to immediately and will do regular inspections.

Can Northern Management help me find a replacement tenant?

With our accounting and bookkeeping services, you can rest easy, knowing you'll get paid on time, your books are up-to-date, and your tax forms are accurate.

What’s included in the Resident Handbook?

The Resident Handbook outlines everything you need to know about community rules, lease terms, maintenance procedures, and resident responsibilities. It’s your go-to guide for living with Northern Management.

What amenities are available in my apartment community?

Amenities vary by property but may include on-site laundry, secured entrances, underground parking, fitness rooms, community rooms, and more. Check your specific property page for details.

What happens if rent isn’t paid on time?

Late rent payments can lead to late fees, loss of rent discounts, and in severe cases, eviction proceedings. If you’re facing difficulties, please contact us immediately to discuss possible arrangements.

What is a “Last Chance Letter”?

A Last Chance Letter is a formal notice given to residents who have violated lease terms or community policies. It serves as a final warning before eviction action is taken.

How does the eviction process work?

Evictions occur only when lease violations are serious and unresolved. The process involves: Receiving a Notice to Vacate or 3-Day Notice Opportunity to resolve the issue or vacate If unresolved, an Unlawful Detainer (eviction court action) will be filed Evictions can affect credit, rental history, and result in collection agency involvement.

Is my online payment information secure?

Yes. Our online payment system is password-protected, encrypted, and securely transmitted. Your personal and banking information is safe with us.

Can I retract my sublease request if my plans change?

Yes, but you will be responsible for any advertising costs accrued up to that point. We will provide a breakdown of expenses and adjust accordingly.

Do I have to turn in my keys if I’m still paying rent but have moved out?

No, but it is highly recommended. Turning in keys protects you from liability for damages or issues that may occur after you’ve vacated the apartment.

Frequently Asked Questions

Have a question about your lease, payments, or apartment living? You’re in the right place.

Below are answers to the most common questions from Northern Management residents.

How do I pay my rent?

You can pay your rent quickly and securely through our Online Resident Portal. Payments can be made via E-check (free) or by debit/credit card (fee applies). You can also schedule automatic payments and receive reminders.
How do I submit a maintenance request?

We have a stringent screening process to ensure that your property will be filled with reliable, responsible tenants.
What happens if I need to move before my lease ends?

Your property is a significant investment. We prioritize it's longevity - we'll make sure maintenance requests are seen to immediately and will do regular inspections.
Can Northern Management help me find a replacement tenant?

With our accounting and bookkeeping services, you can rest easy, knowing you'll get paid on time, your books are up-to-date, and your tax forms are accurate.
What’s included in the Resident Handbook?

The Resident Handbook outlines everything you need to know about community rules, lease terms, maintenance procedures, and resident responsibilities. It’s your go-to guide for living with Northern Management.
What amenities are available in my apartment community?

Amenities vary by property but may include on-site laundry, secured entrances, underground parking, fitness rooms, community rooms, and more. Check your specific property page for details.

What happens if rent isn’t paid on time?

Late rent payments can lead to late fees, loss of rent discounts, and in severe cases, eviction proceedings. If you’re facing difficulties, please contact us immediately to discuss possible arrangements.
What is a “Last Chance Letter”?

A Last Chance Letter is a formal notice given to residents who have violated lease terms or community policies. It serves as a final warning before eviction action is taken.
How does the eviction process work?
Evictions occur only when lease violations are serious and unresolved. The process involves:
1. Receiving a Notice to Vacate or 3-Day Notice
2. Opportunity to resolve the issue or vacate
3. If unresolved, an Unlawful Detainer (eviction court action) will be filed
Evictions can affect credit, rental history, and result in collection agency involvement.
Is my online payment information secure?

Yes. Our online payment system is password-protected, encrypted, and securely transmitted. Your personal and banking information is safe with us.
Can I retract my sublease request if my plans change?

Yes, but you will be responsible for any advertising costs accrued up to that point. We will provide a breakdown of expenses and adjust accordingly.
Do I have to turn in my keys if I’m still paying rent but have moved out?

No, but it is highly recommended. Turning in keys protects you from liability for damages or issues that may occur after you’ve vacated the apartment.

Still have questions?

We’re here to help.

Quick Links

Call

Available from 9 to 5.

Feel free to give us a call.

320-267-4881 | 320-761-1111

Email

For general inquiries & questions,

NmiMgmt@gmail.com

Visit

Northern Management Main Office

1725 West St. Germain

St. Cloud, MN 56301

Testimonials

“Northern Management has made me feel welcomed and has made my stay comfortable. The buildings are very neat and the employees have the greatest attitudes, doing whatever it takes!”

ASHLEY

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“The leasing agent was really friendly and emanated a feeling of warmth. Even though we were just complete strangers, it felt as if she genuinely cared for us. Whenever we had questions or problems, she solved it in an understanding and professional manner. Paper work that usually took 30 minutes, only felt like 5 minutes.”

Min Soon

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“Northern Management employees are so nice, energetic, outgoing and they made me feel so comfortable. They went above and beyond what any company has done for me or will do for any future resident”

CeCe

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"We had a great experience with this company. When we were having difficulty trying to find an apartment to rent they went above and beyond to help us. The staff were always prompt and courteous with any issues we had. Abby was always friendly and went out of her way to help with whatever I needed. I have nothing but good things to say about this company."

Courtney

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Frequently Asked Questions