Resident Letter
Dear Resident:
Welcome to your new apartment! You have selected a home built with you in mind, backed by a property management company that genuinely cares about each resident.
To better understand your apartment buildings management, we are providing you with this Resident Handbook. This handbook, which accompanies and is an attachment to your lease, contains information regarding your responsibilities and obligations as a Resident. This information has been compiled to familiarize you with all aspects of your apartment living. These rules are not intended to restrict your activities, but rather to protect your privacy and provide equal opportunity for all to enjoy their apartments and amenities. We request that you read the handbook carefully. You will find that it will save you time, money and many headaches.
Most of our Resident Managers and Caretakers work on a part-time basis and are there to help you. They are not experts on rental contracts and should not be sought for legal advice. If you have a question about your lease or a technical matter, please look up the answer in this manual or direct your question to Northern Management's corporate office in St. Cloud at (320) 255-9262.
Maintenance problems should be reported according to your buildings procedures. If the maintenance concern you are reporting is not an emergency, you may enter your request on-line at www.nomgmt.com/maint. If your request is not repaired promptly, please notify our main office. We want you to have the best possible living conditions at this complex.
If there is any way that we can make your new home more comfortable, please contact your Resident Manager/Caretaker or telephone Northern Management at (320) 255-9262. You may also e-mail me directly with any questions, concerns, comments or praise at dmagelssen@northernmgmt.com. Your ideas and suggestions are always appreciated.
Again, Welcome! We sincerely hope your new home lives up to your expectations.
Sincerely,
NORTHERN MANAGEMENT
David Magelssen, CPM
CERTIFIED PROPERTY MANAGER©
This handbook is the property of Northern Management. No reproduction in whole or in part of the information contained in this handbook is authorized without the written consent of Northern Management.
© 2005 Northern Management
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