Northern Management Apartment Rental Properties St. Cloud, Sartel, Sauk Rapids, Holdingford, Melrose, Isanti, Fergus Falls, Alexandria, Foley, Brainerd, Grand Rapids, Worthington, MN, Minnesota, Wahpeton, ND North Dakota.

Maintenance

For liability purposes, it is Northern Management’s policy to lock each door after maintenance enters to complete a work request. This is the policy whether or not the door was locked when maintenance arrived. Please be prepared at all times and have possession of your keys in case of emergency scenarios.

The following items commonly cost our renters money and headaches. We realize that most residents do not intentionally damage their apartments. However, we must charge residents for repairs or replacement costs when damage occurs. Please review this section carefully. Keep these suggestions in mind and incorporate them into your daily apartment living habits.

Residents shall not tamper with the heating, electrical, refrigerating or cooling apparatus, entrance or hall doors or make alterations of any nature to the premises.

Electrical
Telephone Lines
Cable Television & Internet Cables
Appliances
Heating/Air Conditioning
Furnace Filters
Carpet
Floor
Cabinets
Woodwork
Walls & Ceiling
Counter Tops
Plumbing
Water Problems
Shower Curtains
Windows
Screens
Antennas
Exterminating

** This site is strictly for NMI tenants. Verification is sent to administration on each individual entering this site indicating email address, username and the amount of time that is spent on the site. This assists us with authenticating the use of this site and the tenants that are viewing it. All items that are on this site are copyrighted. Any unauthorized use is prohibited and will be subject to prosecution.

ELECTRICAL: Running electrical wires for electrical appliances or fixtures that are in violation of the building code are prohibited. No extension cords are allowed to be plugged into the common area electrical receptacles or run out of the building to service a car heater or any other type of device. Please do not use any bulb stronger than a 60 watt in the light fixture. Larger bulbs will damage the wires, plastic around the fixture and the fixture itself. Always be cautious! Do not overload electrical outlets. To reset circuit breakers, push the switch to ON if it is OFF. If this does not correct the problem, please call the Resident Manager, as this may indicate a problem with an appliance and require outside servicing. Residents are not allowed to stay in the apartment if the electricity or proper utilities have been disconnected. If the utility company disconnects service or if service has never been connected because of resident negligence, residents will be required to vacate the apartment until the utilities are reconnected.

TELEPHONE LINES: More than one telephone line may not be installed in an apartment without written authorization from Northern Management. Double lines will be the financial responsibility of the resident. The only way Northern Management will allow for the installation of a 2 nd line entering the apartment is if a professional telephone service company installs double jack fixtures on every jack within that apartment so once the double line feature is discontinued, a one line system is readily available to the future resident at no additional expense.

CABLE TELEVISION & INTERNET CABLES: Cable and internet lines may be installed professionally only by cable and internet service companies. Northern Management does not allow for wiring to be strung from one outlet in one room to a different room in the apartment. The cords that lie out in the open on the floor are against city housing policies and cause a hazard in the case of fire or emergency. If cable or internet is wanted in an area of the apartment that is not currently wired, the resident must obtain written authorization from Northern Management to have this installed and is at the resident’s cost.

APPLIANCES: The residents will be responsible for the misuse of appliances. All maintenance will be performed by our staff or qualified contractors. Please contact the Resident Manager for repairs. If the repair is not completed in a reasonable amount of time, contact Northern Management at (320) 255-9262. DO NOT ATTEMPT TO MAKE ANY TYPE OF REPAIRS ON YOUR OWN WITHOUT MANAGEMENT'S PERMISSION.

Residents should always perform periodic cleaning of appliances. Failure to do so can result in damage to the unit, and makes it difficult to clean them properly upon move-out. A good suggestion is to place tin foil on the stove’s burner pans and under the heating element. In many cases, it is cheaper for Management to replace the burner pans rather than try to clean up misused ones.

HEATING/AIR CONDITIONING: If questions arise concerning the heating or air conditioning, please contact the Resident Manager. The heat setting should not be set lower than 65 degrees. If you are leaving your apartment for an extended period of time, check your windows to ensure that they are properly shut, and make sure your heat is set in the comfort zone during cold weather. You must remember that you have water pipes in your kitchen and bathroom, and in most heating registers. You will be held responsible for the damage if these fixtures freeze and erupt.

The air conditioner will not immediately cool down an apartment. You must plan ahead on the warmer days and start your air conditioner accordingly. A circulation fan will help disperse the cool air throughout the apartment. The air conditioners will run more efficiently on the high setting. Residents may not install their own air conditioners in their apartment unless they receive written authorization from management allowing them to do so.

FURNACE FILTERS: If you live in a condominium, townhome or home, the furnace filter is the resident’s responsibility to monitor and replace on a monthly basis. Filters are fairly inexpensive to replace. The benefit outweighs the cost. When the filter is changed regularly, the air is cleaner and the furnace and cooling unit work more efficiently to reduce your cost.

CARPET: Carpeting will remain in good condition if it receives reasonable care and attention. Vacuum regularly to remove loose dirt. At many of our complexes, residents are responsible for cleaning the carpet in their apartment at their move-out, and a receipt must be given to the Resident Manager. Your Resident Manager has a list of places you can rent the machines or companies that will do it for you. Charges will be assessed for any repairs due to burns, stains or tears. Make sure the carpeting is thoroughly cleaned around the edges and under the heat registers. The best item to use for this is a vacuum hose.

FLOOR: No type of floor covering may be fastened to the floor. This includes the use of nails, screws, double face tape, etc. Sweep or vacuum regularly to remove loose dirt. Clean the floor regularly using a general purpose cleaner and rinse thoroughly to ensure that no dulling, dirt-catching film is left. Make sure that the corners and edges are thoroughly cleaned.

CABINETS: All cabinets should be kept from moisture. Periodically, the resident should inspect underneath the sink cabinets to ensure that the drain pipe is properly connected and is not leaking. Any types of leaks should be promptly reported to the Resident Manager. Contact paper should not be used in any cabinets. These papers usually contain adhesive that leaves behind residue that is harmful to the finish on the shelf and leaves the surface sticky.

WOODWORK: All the woodwork in the apartment should be in decent condition. At NO point in time should any type of nail, staple, tack or stick adhesive be placed on the woodwork. The woodwork must stay free of any type of item that will mark or damage it.

WALLS & CEILING: All the walls in the apartment should be in decent condition when you arrive. Any marks, holes or dents should be listed on your Move-In Condition Statement. The apartment may have a fresh coat of paint on the walls and may be virtually mark free. When you are hanging pictures, you should use only a small finishing nail. All nail holes should be limited in size and quantity. Typically, the resident will be billed for any hole a pen can fit into. No mollies or toggle bolts should be installed. There will be a substantial charge for these two items. No types of adhesive stickers are allowed on the walls or woodwork. Many of these stickers take off the entire drywall texture and are costly to repair. No tacks, bottle tops or other objects are to be pushed into/attached to the ceilings. No dart boards are permitted in the apartments. Anyone using a dart board will be billed for repair charges for the total.

All the Sheetrock® in your apartment is up to industry standards and in most cases exceeds the standards. Any holes that are punched through the walls should be reported to the Resident Manager immediately. The person responsible will be charged for the damage at that time. No attempts should be made by the residents under any circumstances to repair the hole in the wall. If a repair attempt is made and it is discovered by the Resident Manager or the Property Manager, the patch will be taken out and it will increase the cost of repairing the original hole. Once the Resident Manager is notified of the hole, the repair will be scheduled sometime in the future, provided that the full payment is made .

Residents are not allowed to use any type of plaster or joint compound, or attempt wall repair on any type of nail holes, dents, marks or any other damage to the wall or ceiling. All holes should be left as they are in the apartment. It takes more time and effort to clean up drywall when it is not properly repaired or if the hole is over filled or not properly filled.
All walls have been painted a neutral color which should coordinate with any color scheme. No attempts should be made by the resident to paint the room, change the color of the room, or perform any other painting activity. Management is the only one authorized to paint in the apartment. The tenant should not attempt any such activity or they will be billed for returning the walls to their original condition or color.
Pictures and other light to medium fixtures may be hung with small nails or a picture hanger. Stick-on wall hangers are prohibited. They damage the walls and woodwork. The number of pictures should be limited to two items per wall. Any excessive amount of nail holes will be charged to the resident upon move-out.
No items, with the exception of one plant hanger per room, may be permanently or temporarily attached to the ceiling. The plant hangers must be in reasonable condition and left intact upon move-out.

COUNTER TOPS: Your apartment is furnished with Formica counter tops. This is considered to be the best material for counter tops because its impervious surface will resist the effects of moisture, grease, most household chemicals, foods of all types and high temperatures. However, there are a few simple rules in caring for Formica:

Avoid slicing foods directly on the counter top surface. Use a cutting board.
Use a protective pad or trivet on the counter tops under pans taken directly from the oven or range and also under electrical appliances such as bottle warmers, hot plates, frying pans, etc.
Formica will resist the hard knocks of normal usage but it is not hammer proof and should not be used as a workbench.

PLUMBING: Please report dripping faucets or toilet malfunctions promptly to the Resident Manager. The problem will be repaired as soon as possible. If the repair is not completed in a reasonable amount of time, please notify Northern Management at (320) 255-9262. Water should not be left running for any unreasonable or unnecessary length of time. Do not flush anything but toilet paper down the toilet. Any other material can cause plumbing problems and you will be charged for repair of damages and for labor. The kitchen strainer baskets should be kept in the sink to catch any foreign substances. DO NOT USE DRANO OR ANY OTHER TYPE OF DRAIN CLEANER IN YOUR FIXTURES. These products will substantially harm the pipes, NEVER POUR GREASE DOWN THE DRAINS!

WATER PROBLEMS: Residents must be aware of the location of the shut-off valves for the water fixtures in their apartment in the event of an emergency. The toilet's shut-off valve is located behind the toilet near the floor. Close the valve if your toilet is overflowing. The sinks have cold and hot shut off valves underneath them. The tubs and showers have an access panel behind the main knobs. Usually they are in a closet or behind the refrigerator. Residents will be liable for water damage due to negligence. You should contact the Resident Manager if you do not know where they are. REMEMBER, IF THERE IS AN EMERGENCY, YOU SHOULD STOP THE WATER FLOW AND THEN CALL THE MANAGER.

SHOWER CURTAINS: All residents are required to hang a proper shower curtain. It should hang inside the tub or shower base. Neglect to properly use the shower curtain can cause a considerable amount of damage to the wall base and the floor. Any damage caused by the residents for not a having shower curtain or for using the shower curtain improperly will be charged accordingly. Shower curtains should also receive periodic cleaning to avoid mold build-up.

WINDOWS: Most apartments already have pre-hung curtains or blinds in them. For those apartments that are not furnished with them, the residents will have thirty (30) days to obtain curtains or blinds. Residents in apartments that come with curtains or blinds are not allowed to replace them with any other type of window covering (i.e., shades, beach towels, flags, sheets, blankets, etc.). All windows must be kept free of obstructions such as signs, posters, beer lights, neon lights or any articles of clothing. No obstruction should be placed in the window that is detrimental to the apartment complex’s image or interferes with the possible means of an emergency escape route. At no time may a resident use the window for entering or exiting the apartment unless it is an emergency! Using the windows as an entrance causes considerable damage to the window frames and to the screens.

Residents who have apartments with crank-out windows must use proper care when extending the windows out. The window cranks are on the inside of the windows, and residents are responsible for the positioning of the window. Residents should always be conscious of the weather. If the resident leaves the window open during a windy day andthe crank is damaged or the window is pulled off, the resident will be responsible for repair costs. Crank-out windows should also never be forced into position. Residents will be responsible for water damage in the apartment (including the curtains) if the windows are left open during a rainfall. Windows should always be closed when a resident is out of the apartment. Residents will be responsible for replacement at their own expense of any broken window glass in their apartment/bedroom during their tenancy.

SCREENS: Each window area should be equipped with a minimum of one (1) screen. Care must be exercised when dealing with the screens. The screens may not be removed. They must stay in the window area at ALL times. The screens are quite costly and they do bend very easily. If your screen is bent or removed, you will be billed for the damaged or missing screen and our maintenance technician will enter your unit to replace it. You will be billed for their time.

ANTENNAS: No outside antennas, cables, satellite dishes or wires are permitted to extend outside of your apartment and/or to be mounted on the building without the written consent of Northern Management. In most instances, this will only be authorized with a fee paid in advance. This fee covers the costs for proper installation, routine inspections, maintenance and/or damage to the building that this creates.

EXTERMINATING: If you think that your apartment requires the services of an exterminator, you are entitled to this service at no charge provided the problem has not been caused by your own negligence. Please contact the Resident Manager and they will schedule a time for the exterminator to come to your apartment. In most cases, if you are able to capture a specimen, it will be helpful to the exterminator. Always remember to keep your apartment clean at all times to eliminate potential problems. Never leave food out in open containers or allow food particles to build up on the floors or counter, or in the cabinets. Keep your dishes washed and take your garbage out to the dumpster daily.

Maintenance

Menu:

Search:

Login: