Customer Service
We’re Here for You 24/7!
At Northern Management, we strive for excellence in customer service. We truly care about every individual we work with and want to make sure that they are completely satisfied. Please choose from one of the following buttons to help us resolve any issues you may be having.
| Customer Service |
Tell us how we’ve done! Here you will find many helpful items such as a move-in survey, move out cleaning checklist & resident handbook. |
| Maintenance |
Report any maintenance issues and we will arrange them to be fixed as quickly as possible. (Leaves Customer Service and goes to Maintenance area.) |
| Rent Issues |
Any problems you may have concerning rent. Where to pay, when to pay, late payments, etc. |
| Questions & Concerns |
We are pleased to answer any questions you may have regarding your rental home. We’d love to hear anything you may be concerned about with your property. |
| Praise |
Any praise or good feedback is greatly appreciated, we strive for excellent service, so please let us know when you’ve received some! |
| E-Mail the President |
Our Northern Management President Dave Magelssen is pleased to help any individual with any other questions, concerns, or comments that cannot be resolved from the above webpages. |
Important Northern Management Numbers
- Rent Questions: 320-251-7600 ext: 554
- Maintenance Concerns: 320-255-9262 ext: 554 or northernmgmt.com/maint
- Lease Questions: 320-255-9262 ext: 558
- General Information: 320-255-9262 ext: 551
- After Hours Emergencies: Refer to the bulletin board postings in your complex for onsite information.
Northern Management Staff - Dave, Owner & CPM: 320-251-7600 ext. 550 dmagelssen@aol.com
- Laura, VP of Operations: 320-251-7600 ext. 551 lschroden@northernmgmt.com
- Sara, Office Administrator: 320-251-7600 ext. 554 snovak@northernmgmt.com
- Chris, Lease Management: 320-251-7600 ext.570 cwinkelman@northernmgmt.com
- Diane, Accounts Payable: 320-251-7600 ext. 561 dblair@northernmgmt.com
- Elizabeth, Leasing Manager: 320-251-7600 ext 558 lizt@northernmgmt.com
- Jacqueline, Leasing Assistant: 320-251-7600 ext 565 jacquelineb@northernmgmt.com
- Mark, Maintenance Supervisor: 320-761-3080 marka@northernmgmt.com